The Google Nest × Yale Lock’s keypad and white button inside your home light up to tell you what’s
happening and if anything needs your attention, like whether your lock is jammed, has been
tampered with, or has Privacy Mode turned on or off.
This article outlines what you can expect to see and hear when using your lock’s keypad or the white button inside your home.
What the lights and sounds mean
|
Your lock’s white button is found on the back of the After setup, the button lights up to let you know |
Lights during setup and connecting to the Nest app
You will only see the lights below during setup and when connecting the lock to the Nest app.
|
Light |
What it means |
|
Slowly pulses blue |
The lock is ready to be connected to the Nest app. When you press the white button inside your home, you will Learn about connecting your lock to the Nest app in the article |
|
Pulses green then fades |
The lock is successfully connected to the Nest app. Once you’ve connected the lock to the Nest app, you will hear: After you’ve connected your lock to the Nest app, your lock’s |
|
Pulses yellow then fades |
The lock has timed out after two minutes of inactivity. If you press the white button and don’t take any action or if your |
Lights during day to day use
The white button will only light up when it needs your attention. You can press the white button to check the status of Privacy Mode or hold the button to turn Privacy Mode on or off.
|
Light |
What it means |
|
Pulses blue |
The lock’s software is updating. While your lock’s software is updating, you won’t be able to do |
|
Quickly pulses yellow |
The lock is jammed or stuck. Your lock’s deadbolt is unable to retract (unlock) or extend On the lock, you may hear:
|
|
Quickly pulses red |
The lock has been tampered with. On the lock, you will hear a siren noise. You may be notified by If this was triggered accidentally, turn off the siren by pulling |
Using the white button inside your home
After adding your lock to the Nest app, the white button inside your home turns Privacy
Mode on or off and lets you check if it’s on or off. When you turn on Privacy Mode, it disables
the lock’s keypad so it can’t be unlocked using a passcode. See the article below for more
details.
What the keypad lights and sounds mean
|
 |
Warning lights and sounds
Your keypad has different icons that light up in different colors to tell you what’s happening.
|
Light |
What it means |
|
|
The lock is jammed or stuck. When you see the yellow exclamation mark, your lock's On the lock, you may hear:
|
|
|
The lock has been tampered with. When you see the red exclamation mark and hear a siren noise If this was triggered accidentally, turn off the siren by pulling |
|
|
The battery is low or very low. When you see the battery icon below the zero ‘0’ on the keypad, Depending on your lock’s battery level, you may hear:
How to change the lock’s batteries > If you've waited too long, here's How to lock and unlock the |
What the sounds mean
Your lock plays different sounds when the keypad is touched to confirm responses, such as locking and unlocking, and turning Privacy Mode on and off.
Note: If you can’t hear a tone when you press the numbers on the lock’s keypad or hear a chime when the door locks and unlocks, check your volume settings. On the app home screen, tap Settings 
Keypad chimes and tones
|
Sound |
What it means |
|
Key press tone |
When you press the numbers on the keypad to enter your |
|
Unlocked chime |
When you unlock your door, it will chime to confirm that you |
|
Locked chime |
When you lock your door, it will chime to confirm that you have |
|
Error chime |
When you enter an incorrect passcode, it will play an error If you enter the incorrect passcode five times, you’ll hear “That |
|
Countdown chime |
When you’re turning Privacy Mode on or off, a countdown chime |